Basic Server
Management
SAS provides professional management of the server operating
systems, including Windows, Linux and UNIX. This service is
perfect for companies that want to manage their own
applications, but not deal with the ongoing hassle of tuning,
securing and maintaining the operating system of critical
servers. SAS engineers will take the burden and responsibility
of ensuring your organization gets the proper services for your
specific server and operating system.
Basic Server
Management Services
 |
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A system audit
to document your architecture and suggest improvements
-
24/7 technical
support of the server and operating system from level 2
and level 3 engineers
-
Security and
bug patch notification for the operating system, and when
approved, installation
|
-
Monitoring the
network availability of one IP and one URL
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Monitoring the
server’s disk usage, processor usage and load average
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Visibility
into SAS's trouble ticket system via a secure portal
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Also included with this service are 2 hours of labor per month
for phone support, maintenance, any break/fix work that may be
required and handling of alerts generated by monitoring your
server.
Basic Server
Management
|
Service |
Monthly Rate |
Set Up |
|
Server and OS
Support (per server) |
$275.00 |
$350.00 |
|
Additional
Services: |
|
SAS offers its
clients an economical way to proactively maintain their
infrastructure at its peak performance level. Technical
support hours can be purchased in advance at reduced rates
and used as needed over the duration of the contract. These
hours could be used for such things as maintaining a complex
system, additional proactive system work that may be
desirable, a time consuming break/fix task, etc. |
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